By using the Belgrad Türk Marketi website, you agree to the following terms and conditions. Please read them carefully before using the website or placing an order.

We aim to keep product information, prices, stock availability, and promotions on our website as accurate and up to date as possible. However, product images, packaging, weight, or descriptions may change due to updates made by manufacturers. Belgrad Türk Marketi reserves the right to update product information and prices when necessary without prior notice.

To place an order, customers must provide accurate and complete contact, delivery, and billing information. Belgrad Türk Marketi cannot be held responsible for delivery delays resulting from incorrect or incomplete information provided by the customer.

Orders are confirmed subject to product availability. If an ordered product is unavailable, the customer will be informed and, where appropriate, may be offered an alternative product, an order modification, or a refund.

Delivery within Belgrade and delivery outside Belgrade are subject to the conditions stated on our Delivery & Shipping page. Orders outside Belgrade may be shipped via Pošta Srbije or another appropriate delivery service. Shipping costs and delivery times may vary depending on the selected delivery method.

Customers are responsible for checking the package upon delivery. If an item is damaged, missing, or incorrect, please contact us as soon as possible.

Returns, exchanges, and complaints are handled according to the nature of the product and applicable consumer protection rules. For food and perishable products, return rights may be limited for hygiene and safety reasons. Please see our Returns & Complaints page for further information.

Texts, images, logos, designs, and other content available on this website may not be copied, reproduced, or used for commercial purposes without permission.

Belgrad Türk Marketi does not guarantee that the website will always operate without interruptions or errors. Temporary access issues may occur due to maintenance, technical problems, or circumstances beyond our control.

These Terms of Use may be updated when necessary. Updated terms become effective from the date they are published on the website.

If you have any questions regarding these terms, you may contact us at [email protected].